 | | Tilda End of Year Recap | | The year was like no other. It brought new challenges and opened up opportunities that went unnoticed before. We worked hard in 2020 to improve the way you create and develop your online projects. | | | | | |
|  | | Community | | The Tilda community is made up of hundreds of thousands of passionate users who create impressive websites for business and personal projects.
Your liveliness and curiosity inspire us to continue growing the platform. Thank you for asking questions, pointing out what can be improved, and sharing your accomplishments on Tilda.
This year, 1700 projects were selected for the #madeontilda gallery. Striking or calm, minimalist or bright: they’re all different, but they have one thing in common—they're all professionally made on Tilda. That makes us feel proud. | | | | | |
|  | | 2020 Focus on Quality | | The devil is in the detail. Almost invisible improvements like the smooth editing workflow or pleasant and responsive interface are essential to keep the high level of user experience on the growing platform. That's what we focused on this year.
Refining and optimizing a product is always more difficult than creating a new one. It’s invisible routine work that doesn't give you an immediate reward. The more we do, the clearer we realize how many tasks are still ahead. And they need to be done if we want to develop an outstanding product.
In 2020, we focused on making changes inside the platform but didn’t forget about new features. Take the quiz to check how well you know Tilda and the opportunities the platform offers. | | | | | |
|  | | User Support | | 200 810. That’s how many requests you sent us in 2020, and we helped you guys deal with each and every one. Thank you for reaching out to us!
We are constantly working to improve the quality of your communication with the support team, trying to make it more efficient and enjoyable: we increased the number of support staff and keep optimizing the ticketing system that was launched in 2020. | | | | | |
|  | | The Tilda Team | | One of Tilda's most valuable assets is our team, people who are passionate, know what they are doing, and feel involved with the product.
In spring, our team began working remotely. Everyone managed to adapt and readjust to the new format, becoming more flexible, responsible, and in a way freer. Towards the end of the year, our office resembles a co-working space: everyone freely decides when and if to come to the office or work from home. | | | |
|  | | Developing Online Education | | Developing our online learning tools was a priority this year: we released in-depth video tutorials, educational blog posts, published free articles and tips & tricks on social media about design, marketing, and entrepreneurship so that anyone can come in and use it to create their dream website or start advertising their business efficiently.
You can be anyone—an entrepreneur, marketer, or web designer—on our platform, you’ll be able to get firsthand knowledge from industry experts. | | | | | |
| | Most watched videos in 2020 | | | |
| | Most read articles in 2020 | | | |
| | Keep doing what you love and share your passion with the world! We will support and inspire you as much as we can!
Thank you for being with us and see you in 2021!
Tilda team with ♥ | |
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